Terms & Conditions

TERMS AND CONDITIONS

The website ai-robots is an electronic commercial store selling products and services via the Internet (hereinafter referred to as “electronic store” or “website”) created and operated by the company under the name «….» (hereinafter “the COMPANY”), which is headquartered in … and is legally represented, KIEFER ENERGY CONSTRUCTIONS – INVESTMENTS S.A. , VAT Number: 800953427
Tax Office: KEDODE Attikis, Address: Isthminion & Anonymou 1, Marousi, Attica, Postal Code 15124] info@airobots.ai The following terms and conditions will exclusively apply to the use of the online store with the commercial title “ai-robots.ai” which is located at the electronic address www.ai-robots.ai (hereinafter the “site”). Each user who enters and transacts or makes use of the services of the online store (hereinafter referred to as “visitor” and/or “user” or “customer” depending on whether they are limited to visiting the store only or also orders and sells products and services) is deemed to consent to and unconditionally accept the following terms set out here as well as the terms and conditions set forth herein, without any exception (hereinafter collectively referred to as “terms of use and operation” which you are invited to read, using the relevant links at the bottom of the store’s main page, before any transaction with the online store), without any exception. If a user does not agree with these terms, procedures and policies, then they must, at their own risk, refrain from visiting, using the website as well as from any transaction or use of the online store’s services.

GENERAL TERMS

Terms of use

The COMPANY reserves the right to freely modify or revise the terms and conditions of use of the online store and transactions from it, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.

Information included in the online store

The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, with regard to the identity of the COMPANY as well as the transactions provided through the online store. The company, in the context of good faith, ensures the accuracy of other information with the terms and reservations that it formulates in the terms of use and operation of the online store. In the event of incorrect information or data being entered by mistake/omission according to common experience, for which the COMPANY is in no way responsible, the COMPANY undertakes the obligation to correct them immediately. Customers are informed that the information and technical characteristics of the products and the suppliers’ benefits in relation to them (commercial warranty, etc.) are available directly from the suppliers. In the event of an error or omission in this information from suppliers, for which it is in no way liable, the COMPANY undertakes the obligation, as soon as the error is discovered, to take the necessary steps to correct it with the correct information that it will receive again from its suppliers.

Responsibility

THE COMPANY fully complies with the provisions of the Greek Civil Code regarding the sale as well as the provisions of Law 2251/1994 on Consumer Protection as amended and in force.

The COMPANY, in the context of its transactions from the online store, makes every effort in good faith to ensure the proper execution of transactions. The COMPANY declares that it is not responsible and is not liable for any damage or loss resulting from the cancellation of orders based on the terms of use and operation of the online store, as well as from their non-execution or delay in execution, for any reason. The COMPANY makes every effort to provide high quality services but cannot guarantee that there will be no interruptions or errors. The COMPANY is not responsible or liable for any damage or moral harm resulting from the inability to provide support services.

The COMPANY ensures the continuous, regular computerized update of the availability of the products and services of the online store. It hereby declares that due to the necessary time required to update the system, as well as due to occasional errors, it is possible that the indication of the availability of a product/service may not be, through no fault of its own and despite its efforts, accurate at the time a customer checks a product/service or attempts to place an order. This applies to products marked “last pieces” or similar indications, but also to products in high demand such as products on offer, where availability may change as long as the customer keeps the product in their “basket” and before sending an order and it is accepted by the Company, or also a product may appear for some time (between successive system updates) available, while it is already sold out. Also, despite the diligence it shows, the COMPANY cannot rule out the case that products marked “available upon request” or “expected soon” or other similar wording indicating that delivery from a supplier is expected, are not ultimately delivered by our supplier for reasons that concern only them or are delivered with a delay longer than the expected delivery deadline. Each visitor or customer acknowledges and accepts the above assumptions and only under this condition does he proceed with an order or transaction. For these reasons, the COMPANY does not guarantee the absence of error or failure in the indication of the availability of products/services as displayed in the online store, but is committed, in good faith, in the event that an order is submitted and the availability indication is for any reason inaccurate for the above reasons or changes, to inform the interested customer accordingly by suggesting alternative solutions (longer wait for receipt of the product if he agrees, purchase of another product, cancellation of the order, etc.). In this case, the COMPANY does not have any further obligation or responsibility. The online store provides its content regarding products and services (e.g. information, names, photographs, illustrations), “exactly as they are”, as received from the suppliers. Since the COMPANY has brought to the attention of customers the above, which constitute basic terms for the transaction with the online store, it declares that it is not liable civilly or criminally for any damage (r cumulatively consists of loss of profits, data, lost profits, financial satisfaction, etc.) that a customer or visitor to the online store or a third party may suffer due to a reason related to the product information, the indication of availability, the operation or non-operation and/or the use of the website and/or the inability to provide services and/or products and/or information available from it and/or from any unauthorized interventions by third parties in product/service information and/or information available through it.

For more information, please read SELLER LIABILITY FOR DEFECTS OR LACK OF AGREED QUALITY, SUPPLIER LIABILITY AND WARRANTY Terms & Conditions - AI Robots

Force Majeure / Events beyond the COMPANY’s business control

The COMPANY declares that in the fulfillment of all the commitments it undertakes based on the terms of use and operation of the online store, there may be reasonable delays or cancellations, due to force majeure conditions or when the delay is due to an event outside the COMPANY’s business control, such as, for example, earthquakes, extreme weather events, pandemics (for example, the COVID 19 pandemic, etc.), strikes, riots, decisions of competent authorities that limit the activity of entities and services involved in the execution of orders and sales, shortages, delays in shipping, cancellation of an order by a wholesaler-supplier of the COMPANY through no fault of the COMPANY, etc. The COMPANY will make every effort to better serve customers, but bears no responsibility for delays or temporary inability to fulfill its obligations under the above. causes.

Extraordinary circumstances of force majeure may make it difficult and cause delays in the ability of customers to communicate with the COMPANY by telephone or via the online store’s contact form. The COMPANY is committed, even in circumstances of force majeure, to accept and manage customer communications in order of priority.

Intellectual property rights

All content of the online store, including distinctive titles, trademarks, images, graphics, photographs, drawings, texts, etc. constitute the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license to use for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of a derivative work based on this content or misleading the public regarding the actual provider of the online store is prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only after prior written consent of the COMPANY or any other copyright holder. The names, images, logos and distinctive features listed and describing the online store with the trademark of the Company or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not provide any license or right to use them by third parties. Reproduction, dissemination, transmission, retransmission of the material, or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder.

Personal Data - Transaction Privacy

The Company is the controller, manages and protects the personal data of visitors and users of the website in accordance with the General Regulation on the Protection of Personal Data (679/2016/EU), as well as the provisions of national, community and international law regarding the protection of the rights and freedoms of individuals with regard to the processing of personal data, as applicable.

The Company uses visitors’ data (name, nurname, email address, contact telephone number, etc.), provided that these have been registered through the website’s contact form to communicate with them. The Company uses visitors’ data (email address) if they have subscribed to the newsletter, to receive offers and newsletters.

The Company uses visitor data through the use of cookies to improve the website and customize the way visitors navigate it and their best experience. For more information about cookies, please read the Cookies Policy.

The Company uses the user data (name, profession, email address, home address, landline, mobile phone, etc.) registered on the Website for all the aforementioned processing purposes as well as for the execution of transactions carried out through the online store. The user and transaction data are considered confidential, as in normal transactions in a commercial store. Users, when providing their data in the context of their transactions as well as with this, will be informed by the COMPANY and will consent to and accept the upcoming processing of these personal data, for the needs of smooth and easy transactions between the parties, as well as the transmission of these data to recipients who will be specifically identified and are the employees and agents of the company in the context of the processing of the contract being drawn up. The Company uses the data of users (name, email address) who have made a transaction through the Website, for the process of product reviews and ratings.

Also, the existence of the right to information and transparency, access, deletion, rectification, restriction of processing, objection, purpose limitation, portability and non-automated individual decision-making, including profiling in accordance with articles 12-22 of the General Data Protection Regulation and applicable national legislation is hereby notified. It is confirmed that only authorized employees have access to transaction information and only whenever this is necessary, e.g. for the processing of orders. Otherwise, the COMPANY undertakes not to disclose the details of customers and their transactions, unless it has written authorization from them, or this is imposed by a court decision or decision of another public authority. The personal data declared in the online store are used exclusively by it or its cooperating companies, for the purpose of supporting, promoting and executing the transactional relationship, promoting goods and informing customers.

For more information regarding the use of the Customer’s personal data, please read the Privacy Policy. Privacy Policy - AI Robots

User Responsibility

The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics. The responsibility for the accuracy of the content and data of the transactions belongs exclusively to the User. The COMPANY does not exercise any type of correction or intervention in the data transferred by the User. The User must correctly and accurately complete the following fields: name, address, message, etc. in the online communication forms. The use of the site is subject to Greek, EU and International laws and the User agrees not to use our site with the aim of violating these laws.

The Company’s intention is not to collect personal data from minors. However, since this is not possible to ensure/confirm by the Company, any minor users of the Company’s website who may provide their personal data through it, we consider that they have received the consent of their parents or guardians.

The visitor or user of the online store is obliged not to use the online store (website) for:

sending, publishing, sending by e-mail or transmitting by other means any content that is illegal for any reason, causes unlawful offense and harm to the COMPANY or any third party or violates the confidentiality or privacy of any person’s information.

sending, publishing, sending by e-mail or transmitting by other means any content that offends users’ morals, social values, minors, etc.

sending, posting, emailing or otherwise transmitting any content that users do not have the right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements),

sending, posting, emailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party

sending, posting, emailing or otherwise transmitting any material that contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or disable the operation of any computer software or hardware, intentional or unintentional violation of applicable legislation or provisions, harassment of third parties in any way ,collect or store personal data about other users.

The User agrees that all members, associates, employees, management, shareholders and other associates of the COMPANY are not responsible for anything arising from third party members using the site. Any use contrary to the above, in addition to any and all civil penalties, will result in the termination of the services provided without any notice.

Links to this website.

Some links included in the online store may lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third-party providers, businesses, etc. These linked websites are not under the control of the COMPANY and the COMPANY bears no responsibility for the contents of any such website or any link included in a linked website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the COMPANY approves or accepts their content. Therefore, for any problem that occurs during their use, the User must contact the respective websites and web pages directly, which are responsible for the provision of their services.

Pricing policy

The online store may change the prices of the products at any time without prior notice to the customer (except in cases where it is committed to a specific pricing of a product/service for a certain period of time, such as an offer advertised for a specific period of time without the term “while supplies last”, etc.). Placing a product in the “basket” of the online store user indicates the customer’s interest in the specific product only and does not constitute an order or purchase of the item. Therefore, the price of a product/service is likely to change freely even if the product or service has been placed in the user/customer’s basket. The price is finalized upon acceptance (and not simply upon receipt) of the order by the COMPANY.

Dispute Resolution

We inform you that in the event that any dispute arises from the transaction between us, for the resolution of which, you will have sent us a relevant written request through the contact form of the online store or via e-mail info@airobots.com In any case of non-conciliation of the dispute, the Greek civil courts of Piraeus are competent.